Precision Technology + Human Support: How the Spring Health Care Team Improves Mental Health Outcomes
Hear impactful stories from Spring Health clinicians and specialists
Wednesday, December 7, 2022 @ 1pm ET /10am PT
Join our Conversation
To ensure your employees have an excellent mental health care experience, they need the right combination of precision technology and care team collaboration. However, this is easier said than done.
Mental health professionals still use off-the-shelf tools that aren't built for the unique needs of mental health care delivery. Care teams often lack insight into a member’s entire care journey, whether it be therapy, progress assessments, or billing concerns. Limited data means a trial-and-error approach to treatment without measurable progress. As a result, care teams get overwhelmed and patients feel frustrated.
Join us on Wednesday, December 7 at 1 PM ET/10 AM PT for a discussion on how Spring Health directly addresses these concerns through a custom-built care delivery platform and a multidisciplinary care team.
Spring Health Care Team members, Kate Murphy, LCSW, Provider Lead, Prince Isaac, Billing Specialist, and Pontress Bailey, NCC, LPC, CST, Care Navigator, will join Terri Casterton, Spring Health Director of Product to discuss:
- Why coordinated mental health care is so challenging, and how an experienced partner can help
- How a new platform for providers and care team members helps to get patients evidence-based care and recover faster
- Ways in which Spring Health's care team work together to meet employee needs
Meet the Speakers
PROVIDER LEAD NETWORK, SPRING HEALTH
Kate Murphy, LCSW
Kate currently works as a Provider Lead for Spring Health. She has over 15 years of experience working with organizations, individuals and groups to address social challenges, improve health and wellness, and to help people experience more fulfillment in their lives.
DIRECTOR OF PRODUCT, CAREGIVER EXPERIENCE, SPRING HEALTH
Terri Casterton is an enthusiastic and purpose-driven product leader who has spent her career bringing multi-disciplinary teams together to bridge big-picture thinking with tactical execution that removes friction in the experience for providers and patients.
CARE NAVIGATOR, SPRING HEALTH
Pontress Bailey, NCC, LPC, CST
Pontress is a Licensed Professional Counselor in the state of Georgia. She received her certification in Sex Therapy from the International Institute of Clinical Sexology in Miami, Florida.
BILLING SPECIALIST, SPRING HEALTH
Prince currently works as a Billing Specialist in our Spring Health member support team. He has over seven years of experience working in medical billing and revenue cycle as well as over a decade of extensive customer service experience.
WHAT OUR COMMUNITY IS SAYING
Spring Health is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1.0 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.